Enhance Decision-Making with Global Telephone Surveys
Inform your crucial decision-making process by harnessing millions of opinions through global surveys. Telephone surveys, also known as Computer-Assisted Telephone Interviews (CATI), are one of the most widely used quantitative research methods after online surveys.
During CATI interviews, a computer displays the questionnaire to the interviewer, who records responses via the keyboard in correspondence with pre-coded options on the screen. This method ensures accuracy and consistency by automatically guiding respondents through the questionnaire based on their answers, eliminating human error and ensuring the correct questions are asked.
By leveraging CATI, you can efficiently gather valuable insights from respondents worldwide. This empowers your decision-making process with comprehensive data analysis, enabling you to develop informed strategies and take effective actions
Unlock Valuable Insights with Telephone Surveys
Telephone surveys are one of the most dependable ways of getting timely and accurate information from a large population. At Point Consultancy, we use this method to help businesses in the UAE understand their customers, test new ideas, and measure satisfaction. With every call being motivated by some purpose and prepared to offer you real value, our team ensures that every call of yours is a high utility practice. As a small or big firm, telephone surveys enable you to make fact-based decisions.
This method falls under quantitative research, which means that it deals with data that can be measured and that can be researched systematically. It’s not at all about opinion or perception—it’s just all about trends, figures, and facts. It is exactly this fact that telephone surveys have been proven to yield and is exactly why they are appropriate for businesses looking to extract open, measurable information.

Why Telephone Surveys Work
Telephone surveys are quick, affordable, and adaptable. You are able to reach people from different geographic locations without necessarily having to handle them. Our experienced interviewers know how to ask questions, how to leave the respondents in suspense, and how to get the correct response.
Phone surveys are especially useful in:
- Learning about customer satisfaction
- Getting responses after a product is launched
- Establishing brand awareness
- Getting information about new product ideas
- Conducting post-service audits
As the data is being collected in an organized way, it can be easily processed and analyzed. The data can be utilized with the assistance of a reliable market research company to become valuable information, assisting in business growth and cautious planning.
At Point Consultancy, our telephone surveys aren’t simply inquiring—getting responses that matter. We work very closely with clients to ensure that the surveys are uniquely designed with a purpose in mind and results deliver true value to your organization.
Advantages of Telephone Surveys in UAE
UAE is a fast-growing, multicultural market. Organizations must continue to respond to evolving consumer requirements and desires. Phone surveys are the best way to do so. With people being accessible in all emirates—Dubai, Abu Dhabi, Sharjah, and the others—we allow brands to engage with their audience in real-time.
Some of the most significant benefits are:
- Rapid Response Time: Any survey within a few days.
- Wider Coverage: Capture people from different places and age groups.
- Cost-Effective: Time and cost saving as opposed to face-to-face interviews.
- Personal Touch: A human touch creates higher levels of trust and results in authentic responses.
- Accuracy of Data: Carefully worded and clear questions prevent ambiguity and improve response quality.
Point Consultancy is a professional market research agency that uses the latest technology and the most experienced interviewers to deliver quick and accurate results. Our services help businesses make informed decisions.

How We Conduct Telephone Surveys
We first find out what you need. If you wish to assess how satisfied your clients are or test a new service idea, we will help you decide on the right set of questions.
Our step-by-step process includes:
1
Objective Planning
We sit down with your business goals and discuss what you want the survey to accomplish.
2
Questionnaire Design
Our skilled professionals develop a user-friendly collection of questions which are easy to complete and give you the information you need.
3
Sampling and Targeting
We help you select the right audience. This is your current customers or specific target in the market.
4
Calling and Data Collection
Our professionally qualified staff does the calling, records the responses, and checks for quality and accuracy.
5
Data Analysis
We tabulate the responses and convert them into reports with major findings and suggestions.
Everything is done entirely by our professional staff. As part of our entire range of market research services in UAE, we make the whole process smooth and efficient.
Why Choose Point Consultancy?
It is important to choose the appropriate market research consultancy to obtain significant results. Point Consultancy has adequate experience in consulting for clients across different types of industries. We are evidence-based, pragmatic, and dedicated to giving you credible facts.
We understand the local culture, speak a multitude of languages, and are familiar with how to connect with people throughout the UAE. This gives us an advantage to be the go-to service for market research services in the UAE. We’d like to assist you in making informed decisions through reliable data.
If you need fast, dependable, and affordable surveys, our phone surveys are the answer. From conception to delivery, we make every step work for you.
Ready to Get Started?
We’re here to help your business grow with honest data and uncluttered insights. If you’re on the verge of launching a product, monitoring customer satisfaction, or researching a new market, our phone surveys can help your cause.
Contact Point Consultancy today to discover your next research project.
Frequently Asked Questions (FAQs)
What are telephone surveys used for?
Telephone surveys are used for gathering customer opinion, concept testing, measuring satisfaction, and gathering business planning information.
How are telephone surveys and web surveys distinct from one another?
Telephone surveys enable a person to talk to respondents, which seems to provide more honest and full responses.
Do telephone surveys belong to UAE market research services?
Yes, they are commonly applied as part of UAE market research services, mainly for quick and guaranteed information for companies.
Can a market research consultancy design surveys?
Yes, a market research consultancy can develop appropriate surveys according to your business requirements and offer good responses.
Why should a market research agency be employed for telephone surveys?
There is a market research company that has experienced staff, tested techniques, and equipment to conduct surveys in a professional and credible way.